Terms of Service

1. About Beauty Meet

Beauty Meet ("we", "us", "our") operates beautymeetapp.com, a technology marketplace connecting independent beauty professionals ("Providers") with clients seeking beauty services ("Customers"). We are not the employer of any Provider and do not perform beauty services ourselves. Providers and Customers contract independently with one another through our platform; Beauty Meet serves only as a medium to facilitate those connections.

2. Eligibility

You must be at least 18 years old to create an account or book services through Beauty Meet. By using our platform, you represent and warrant that you meet this age requirement. Beauty Meet reserves the right to terminate any account that does not meet this requirement.

3. Bookings and Payments

Payments are processed securely through Stripe. By booking a service, you authorize a charge to your payment method for the stated service price plus any applicable fees. Deposits may be collected at time of booking and are credited toward your total service cost.

4. Cancellations and Refunds

Cancellation policies are set by individual Providers and are displayed before you confirm a booking. Refunds, if applicable, are issued according to the Provider's stated policy. Beauty Meet is not liable for disputes between Customers and Providers regarding cancellations.

5. Provider Responsibilities and Licensing

By registering as a Provider, you represent and warrant that you are a licensed professional in full compliance with all laws and regulations in your particular state and local jurisdiction for each service category you list on the platform. You further represent and warrant that you hold all professional licenses, permits, certifications, and insurance required to lawfully perform those services.

Providers are independent contractors solely responsible for the services they perform, their professional licensing, liability insurance, tax obligations, and compliance with all applicable federal, state, and local laws. You agree to maintain valid licensing throughout your use of the platform and to immediately remove or suspend any service you are no longer licensed or insured to perform.

Beauty Meet does not guarantee the quality, safety, or legality of any Provider's services and does not have control over the quality, suitability, reliability, timing, durability, legality, or failure to provide, or any other aspect whatsoever of any services provided by Providers.

5a. No Credential Verification

Beauty Meet is a technology marketplace, not a licensing authority or regulatory body. Beauty Meet does not employ, supervise, direct, control, license, or guarantee the quality, safety, performance, legality, or outcome of any service provided by any Provider.

Beauty Meet does not routinely screen its users, inquire into the background of its users, or attempt to verify information provided by any user — including professional credentials, licenses, certifications, permits, insurance, or any other qualifications. Beauty Meet may, but is not obligated to, verify identity (e.g., phone number or government-issued ID) as indicated by the "Identity Verified" badge on Provider profiles. That badge indicates only that Beauty Meet has confirmed a Provider's identity — it does not indicate that the Provider holds any professional license, certification, permit, or insurance of any kind.

Beauty Meet makes no representations or warranties whatsoever with respect to services offered or provided by Providers, whether in public, private, or offline interactions, or about the accreditation, registration, or licensing of any Provider. Customers are solely responsible for independently verifying a Provider's credentials before booking. Beauty Meet expressly disclaims any and all liability arising from a Provider's lack of required licensing, credentials, or insurance.

5b. Independent Contractor Status; Third-Party Transactions

Providers are independent service providers and are not employees, agents, joint venturers, or contractors of Beauty Meet. Your interaction with any Provider and your purchase and use of any services are solely between you and the applicable Provider — not Beauty Meet. Beauty Meet does not provide or contract for beauty services.

Because Beauty Meet is not involved in the actual transactions or service relationships between Providers and Customers, if a dispute arises between a Customer and a Provider, you agree to release Beauty Meet and its officers, directors, employees, agents, and successors from any and all claims, demands, and damages of every kind arising out of or in any way connected with such dispute.

5c. Provider Indemnification

Providers agree to defend, indemnify, and hold harmless Beauty Meet, its officers, directors, employees, agents, affiliates, and successors from and against any and all claims, liabilities, damages, losses, obligations, costs, debts, and expenses (including reasonable attorneys' fees) arising out of or in connection with: (i) the Provider's services or any harm caused to a Customer or third party by those services; (ii) the Provider's violation of any applicable law or regulation; (iii) the Provider's failure to hold required professional licenses, certifications, permits, or insurance; (iv) any breach of the Provider's representations or warranties herein; or (v) the Provider's violation of these Terms.

6. Platform Fees

Beauty Meet charges Providers a platform fee as disclosed at time of registration. Fees are subject to change with reasonable advance notice. Continued use of the platform after a fee change constitutes acceptance of the new fees.

7. Prohibited Conduct

You agree not to: circumvent the platform to conduct payments outside of Beauty Meet; submit false or misleading information, profiles, or reviews; impersonate another person or entity; falsely represent that you hold any professional license, certification, or credential; use the platform if you are under 18 years of age; or use the platform for any unlawful purpose.

8. Intellectual Property

All content on Beauty Meet, including the name, logo, and platform design, is owned by or licensed to us. Providers retain ownership of their portfolio images and content uploaded to their profiles.

9. DMCA / Copyright Policy

Beauty Meet respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). If you believe that content on the platform infringes your copyright, please send a written notice to our designated DMCA agent at hello@beautymeetapp.com with the following information: (i) a description of the copyrighted work you claim has been infringed; (ii) a description of where the allegedly infringing material is located on the platform; (iii) your contact information; (iv) a statement that you have a good-faith belief the use is not authorized; and (v) a statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on their behalf.

Upon receiving a valid DMCA notice, we will remove or disable access to the allegedly infringing content and notify the affected user. That user may submit a counter-notice if they believe the content was removed in error. Repeat infringers may have their accounts terminated.

10. Disclaimer of Warranties

The Beauty Meet platform and all content and services made available through it are provided "as is" and "as available," without warranties of any kind, either express or implied. To the fullest extent permitted by law, Beauty Meet disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Beauty Meet does not warrant that the platform will be uninterrupted, error-free, or free of viruses or other harmful components, or that any content or information obtained through the platform will be accurate or reliable. Neither Beauty Meet nor its affiliates or licensors is responsible for the conduct, whether online or offline, of any user of the platform.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Beauty Meet and its affiliates, officers, directors, employees, agents, suppliers, and licensors shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or relating to your use of or inability to use the platform or any services facilitated through it — including damages relating to services performed by or disputes with Providers.

To the extent that Beauty Meet's liability cannot be fully excluded, our total aggregate liability to you for any claim arising out of or relating to these Terms or the platform shall not exceed the greater of (a) $100 USD or (b) the total amount you paid to Beauty Meet in the three months preceding the claim.

12. User Indemnification

You agree to defend, indemnify, and hold harmless Beauty Meet and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, debts, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your access to or use of the platform; (b) your content or submissions; (c) your violation of these Terms; (d) your violation of any applicable law or the rights of any third party; or (e) any service you provide or receive through the platform.

13. Dispute Resolution; Binding Arbitration

Please read this section carefully. It affects your legal rights.

You and Beauty Meet agree to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the platform (each, a "Dispute") through binding individual arbitration rather than in court, except that either party may bring an individual claim in small claims court if it qualifies. You and Beauty Meet waive any right to a jury trial and waive any right to participate in a class action lawsuit or class-wide arbitration.

Before initiating arbitration, the party raising the Dispute must first send a written notice to the other party describing the Dispute and the relief sought. The parties will attempt to resolve the Dispute informally for 30 days. If the Dispute is not resolved within that period, either party may commence arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, which are available at www.adr.org. The arbitration will be conducted in English, and the arbitrator's decision will be final and binding.

Notwithstanding the foregoing, either party may seek emergency injunctive or equitable relief from a court of competent jurisdiction to prevent irreparable harm pending the outcome of arbitration.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict-of-law principles. To the extent any Dispute is not subject to arbitration under Section 13, you agree to submit to the exclusive jurisdiction of the state and federal courts located in the State of Delaware.

15. General Provisions

Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Beauty Meet regarding the platform and supersede all prior agreements and understandings.

Severability. If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

No Waiver. Beauty Meet's failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. Beauty Meet may assign these Terms without restriction.

16. Changes to These Terms

We may update these Terms of Service from time to time. We will notify registered users of material changes. Continued use of the platform after changes constitutes your acceptance.

17. Contact

For questions about these Terms, contact us at hello@beautymeetapp.com.